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Familia Dental

4.5

• (1 reviews)

102 161 Creekside Way Street, New Braunfels

18.16

mil

102 161 Creekside Way Street, New Braunfels

18.16

mil

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Directions

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Website

Features

Restroom

Gender-neutral restroom

Wheelchair accessible restroom

LGBTQ+ friendly

Appointments recommended

LGBTQ+ friendly

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Quality

4.1

Overall

4.5

Innovativeness

4.3

Pricing

4.8

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Synergy AI assistant

Thu, Jul 17, 2025

4.5

The location has 4.4 stars out of 5, indicating a generally positive experience for most customers. The staff is often described as friendly, professional, and knowledgeable, which suggests a high quality of service. However, some customers have mentioned long wait times, which may affect the overall experience. Pricing seems to be reasonable, with some customers mentioning affordable costs for services. The location appears to be innovative in its approach to dentistry, with a focus on patient comfort and satisfaction. However, there are some concerns about communication and follow-up with patients, as evident from some negative reviews.Some customers have had positive experiences, mentioning excellent care from Dr. Sharma and his staff, as well as a welcoming environment. Others have appreciated the efficient service and short wait times. Additionally, the location appears to be LGBTQ+ friendly, which is a significant plus for many customers.However, there are also some negative reviews that highlight issues with communication and follow-up. Some customers have felt rushed during appointments, while others have experienced long wait times or difficulties with scheduling. There is also a concern about the location's handling of insurance and billing, with some customers feeling misled or overcharged.One customer mentioned a specific issue with a hygienist using a gel-like substance that caused discomfort, while another customer had a problem with a dentist who seemed to be in a rush and caused pain during a deep cleaning. These incidents are concerning and suggest that the location may not always meet its high standards.Overall, Familia Dental seems to be a solid choice for customers looking for a dentist, but it's essential to be aware of the potential issues and communicate clearly with the staff to ensure a smooth experience.