Universal City
Fetch
18.66
18.66
Overview
Fetch is an off-site package management solution for multifamily apartment communities. Eliminate the time and space devoted to resident packages and bring your resident's a valuable new amenity - direct to door delivery.
Features
Wheelchair accessible seating
Wheelchair accessible restroom
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Overall
Quality
Pricing
Innovativeness
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This business has a decent overall rating, with some areas of improvement. The pricing is generally satisfactory, with most customers being happy with the cost. However, the quality of service is a concern, with some customers experiencing issues with lost or damaged packages. The company's ability to innovate and improve is also a mixed bag, with some customers appreciating the convenience of the service and others being frustrated with the lack of communication and support. Some customers have had issues with packages being lost, stolen, or delivered to the wrong address. This has led to frustration and disappointment, especially when customers are forced to pay for the service as a requirement of their apartment complex. On the other hand, some customers have had a positive experience with the service, appreciating the convenience of being able to schedule deliveries and the friendly and courteous drivers. Overall, while there are some areas of improvement, the company seems to be taking steps to address customer concerns and provide better service. However, the main issue with this business is the lack of accountability and communication when things go wrong. Customers often feel like they are left in the dark and are forced to jump through hoops to resolve issues.
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Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Automotive & Boat Service
Home & Daily Service
Logistics service
Courier Service
Delivery service
Transportation
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