San Antonio
Fiesta Transit
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
Quality
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This transit company has a mix of good and bad experiences. The majority of customers were satisfied with the service, praising the professionalism and kindness of the staff, particularly the drivers. One customer even commended the company for being early to pickups, ensuring the crews didn't have to wait. The staff was also helpful in searching for a lost phone and calming down a stressed customer.However, there were some significant issues with reckless driving, with customers reporting vans driving at high speeds and even racing down the highway. This is not only a concern for safety but also reflects poorly on the company's values. It's worth noting that these incidents were not limited to a single occasion but rather repeated behavior.The company's accessibility features, such as wheelchair-accessible parking and entrance, are a positive aspect. However, the overall quality of the service seems to be impacted by the problematic driving habits of some staff members.The pricing of the service is not specified, making it difficult to assess. As for innovativeness, it's unclear how the company approaches innovation, but it may be worth exploring ways to address the driving issues and improve overall quality.Overall, this transit company has the potential to be great, but it needs to address the serious issues with reckless driving to earn the trust of its customers.
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Categories
Automotive & Boat Service
Transportation
Bus charter
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