Universal City
Floor & Decor
24.69
24.69
Overview
Chain with a variety of flooring ranging from tile to marble, plus backsplashes, sinks & more.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
In-store pickup
In-store shopping
Service guarantee
Photos & videos
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Overall
Quality
Pricing
Innovativeness
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The overall experience at this Floor & Decor location is satisfactory, with an average rating of 4.3 out of 5. The quality of products and services is also good, with a rating of 4.2 out of 5. The pricing is considered competitive, with a rating of 4.8 out of 5. However, the innovativeness of the store, including its products and services, is somewhat lacking, with a rating of 4.1 out of 5.The store's management team seems to be doing a good job of providing excellent customer service, with many customers praising the helpfulness and knowledge of the staff. The store's inventory is also well-stocked, with a wide selection of flooring and other products to choose from. However, some customers have mentioned that the store can be overwhelming, with too many options to choose from.Overall, this Floor & Decor location seems to be a good option for customers looking for a wide selection of flooring and other products at competitive prices. However, customers may want to be prepared to ask for help from the staff in order to navigate the store and make a purchase.One issue that customers have mentioned is the difficulty in finding assistance from the staff. Some customers have reported having to wait for a long time to be helped, or being ignored by staff members who were too busy to assist them. This is a problem that the store's management team should address in order to improve the overall customer experience.The store's hours of operation are also a bit limited, with the store closing at 8pm on weekdays and 7pm on weekends. This may be a problem for customers who work non-traditional hours or have other commitments that prevent them from visiting the store during regular business hours.Overall, this Floor & Decor location is a good option for customers looking for a wide selection of flooring and other products at competitive prices. However, customers may want to be prepared to ask for help from the staff in order to navigate the store and make a purchase, and may want to consider visiting the store during less busy times in order to get the best service.
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Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Shopping
Construction & Development
Tile store
Flooring store
Home & Decor Stores
Building Materials
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