Forward Storage - San Antonio

4.2

• (1 reviews)

900 18975 Marbach Ln Lane, San Antonio

5.11

900 18975 Marbach Ln Lane, San Antonio

5.11

See All photos

Directions

Call now

Website

Overview

Forward Storage provides the tools for you to find, compare, and rent the best self storage in your area.

Features

Credit cards

Wheelchair accessible parking lot

Wheelchair accessible entrance

Debit cards

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

4.2

1 reviews

Quality

3.1

Overall

4.2

Pricing

5.0

Innovativeness

4.5

Submit a review

Synergy AI assistant

Fri, Jul 18, 2025

4.2

This storage facility has its strengths and weaknesses. With a rating of 4.2, it is a decent choice for those in need of storage space. The quality of the facility is somewhat lacking, as indicated by the 3.1 rating. However, the prices are very competitive, earning a 5.0 rating. The innovativeness of the facility is also notable, with a rating of 4.5.The facility's management team seems to be responsive and helpful, with many customers praising their customer service. The staff is also friendly and accommodating, making the rental process a breeze. However, there have been some issues with communication and customer treatment, which has led to negative reviews.The facility itself is clean and well-maintained, with 24-hour access and security cameras. The units are spacious and configurable to meet various needs. However, some customers have expressed concerns about the accessibility of the units, particularly for those with mobility issues.One major issue that has been raised is the arbitrary termination of service, which has led to frustration and anger among some customers. This issue is a major concern and should be addressed by the facility's management team.Overall, this storage facility has potential, but it needs to work on improving its quality and customer treatment. With some improvements, it could become a top-rated storage facility in the area.