This store has a good mix of quality furniture at competitive prices. The store is easily accessible for people with disabilities. Delivery services are available, which is convenient for customers who need help moving their furniture. However, there have been some issues with customer service in the past. One customer had a poor experience with the staff, who were described as "incompetent, gruff and lacking empathy". Another customer had to deal with damaged furniture and was not treated professionally by the owner. On the other hand, many customers have had positive experiences with the staff, who have been described as helpful and attentive. The store also has a good selection of furniture, with some customers finding exactly what they were looking for at a good price. Overall, this store has some strengths and weaknesses, and customers should be aware of the potential issues with customer service before making a purchase. The staff can sometimes be a bit too laid back, and the store may not have the best selection of every type of furniture. However, with a little patience and persistence, customers can find great deals on quality furniture.