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GameStop

2.7

• (1 reviews)

208 12822 I-10 Street, San Antonio

18.21

mil

208 12822 I-10 Street, San Antonio

18.21

mil

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Overview

Chain retailer offering new & used video games, plus consoles, controllers & related gear.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible parking lot

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Onsite services

Quick visit

In-store pickup

In-store shopping

Same-day delivery

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2.7

1 reviews

Overall

2.7

Quality

3.3

Pricing

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

2.7

This location is a part of a well-known chain retailer offering a variety of products, including video games, consoles, controllers, and related gear. The store is located in a convenient area and is easily accessible for customers with disabilities. The staff is generally welcoming, and the store is clean and organized, with a pleasant atmosphere.Some customers have reported having a good experience with the staff, finding them helpful and friendly. Others have praised the store's layout and organization, making it easy to find what they need. However, there have been some issues with customer service, with some staff members being dismissive or rude.There have been several complaints about the store's return and exchange policies, with some customers being told that they cannot return or exchange items, even when they have a receipt and the item is still in its original packaging. This has led to some customers feeling frustrated and unhappy with their experience.One issue that has been mentioned by several customers is the behavior of a manager named Leo, who has been described as having a "nasty" attitude and being dismissive and condescending to customers. This has led to some customers feeling unwelcome and unvalued.