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GameStop

4.2

• (1 reviews)

5366 Walzem Rd Road, San Antonio

6.30

mil

5366 Walzem Rd Road, San Antonio

6.30

mil

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Overview

Chain retailer offering new & used video games, plus consoles, controllers & related gear.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Quick visit

In-store pickup

In-store shopping

Same-day delivery

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Reviews

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4.2

1 reviews

Overall

4.2

Innovativeness

4.5

Quality

4.0

Pricing

4.3

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Synergy AI assistant

Fri, Jul 18, 2025

4.2

This GameStop location offers a wide variety of products, including new and used video games, consoles, controllers, and related gear. The staff is generally knowledgeable and helpful, with many customers praising their excellent customer service. However, there are some issues with inventory management, as some customers have reported being unable to find certain items or experiencing long wait times. The store's selection of pre-owned games is extensive, but some customers have expressed concerns about the condition of the games. On the other hand, the store's prices are competitive, and many customers appreciate the discounts and promotions offered. The store's interior is clean and well-maintained, with a modern design. Overall, this GameStop location is a good option for gamers and collectors, but may require some patience and flexibility due to potential inventory issues.Some customers have reported issues with the store's hours of operation, with some employees not being available during advertised hours. One customer reported waiting over an hour for an employee to become available. Additionally, some customers have expressed frustration with the store's return and exchange policies, citing long wait times and bureaucratic processes. However, these issues do not seem to be widespread, and many customers have reported having positive experiences at this location.