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GameStop

4.0

• (1 reviews)

105 8455 Crestway Dr Drive, Converse

3.94

mil

105 8455 Crestway Dr Drive, Converse

3.94

mil

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Overview

Chain retailer offering new & used video games, plus consoles, controllers & related gear.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Quick visit

In-store pickup

In-store shopping

Same-day delivery

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Reviews

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4.0

1 reviews

Overall

4.0

Pricing

4.2

Innovativeness

4.1

Quality

4.1

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Synergy AI assistant

Thu, Jul 17, 2025

4.0

This GameStop location has a wide range of products, including new and used video games, consoles, controllers, and related gear. The staff is generally knowledgeable and helpful, with some employees standing out for their exceptional customer service. However, a few reviewers have mentioned encountering employees with a bad attitude or who seem disinterested in helping customers. The store's inventory can be hit-or-miss, with some reviewers finding it difficult to find specific games or products in stock. Pricing is generally competitive, but some reviewers have noted that the store's prices for used games can be higher than those for new games. Despite some issues, this GameStop location is a solid choice for gamers looking for a wide selection of products and knowledgeable staff.The manager of the store, Brittany, has received a significant number of complaints from customers regarding her attitude and behavior. Some reviewers have described her as rude, dismissive, and unhelpful, while others have mentioned that she seems to have a personal vendetta against certain customers. This has led to a number of reviewers stating that they will no longer shop at this location due to Brittany's behavior. On the other hand, some reviewers have praised the store's ability to find and order products that are not in stock, and have noted that the staff is generally friendly and helpful.The store's hours of operation have also been a point of contention for some reviewers. While the store's posted hours are generally accurate, some reviewers have mentioned that the store has been closed during advertised hours or has had extended hours without notice. This has led to frustration and disappointment for customers who have traveled to the store only to find it closed.Despite these issues, this GameStop location has a strong online presence and a wide selection of products. The store's staff is generally knowledgeable and helpful, and the store's ability to find and order products that are not in stock is a major plus. However, the manager's behavior and the store's hours of operation have raised some red flags for reviewers.