The business is a hidden gem in San Antonio, located in a building that's a bit hard to find. Despite this, the shop has gained a loyal customer base and excellent reputation. The store offers a wide range of unique and high-quality glass products, making it a great destination for those looking for something special. However, the staff sometimes fails to meet expectations, as one customer mentioned that they were closed during the posted hours. The overall experience is generally pleasant, with customers praising the knowledgeable staff and the variety of products available. The prices may be a bit steep for some, but the quality of the products makes it worth it for many customers. Overall, the shop has a lot to offer, but it could improve by being more consistent with its hours and customer service.