Gold Talon Apartments is a decent option for those looking for a place to stay in Universal City. The property has a good location and is surrounded by amenities such as a pool, outdoor space, and fitness center. The staff is friendly and helpful, with several reviewers praising the manager, Gena, for her exceptional customer service. She is described as patient, kind, and accommodating, making the leasing process and maintenance requests a smooth experience. However, there are some concerns about the maintenance of the property. Some reviewers have mentioned issues with leaky faucets, damaged gutters, and unconnected toilets. Additionally, some reviewers have reported difficulties in getting maintenance staff to respond promptly to their requests. Despite these issues, the majority of reviewers have reported a positive experience and would recommend the property to others. It is essential to note that the property management team seems to be actively working on resolving these issues, which is a positive sign for potential residents. Overall, Gold Talon Apartments is a good option for those looking for a quiet and peaceful living environment, but it is crucial to weigh the pros and cons before making a decision.Some issues were reported, such as difficulties with maintenance and maintenance staff, but these are being addressed by the property management team.