Graceland Psychiatric and Neuromodulation Center

4.3

• (1 reviews)

114 2411 NE Interstate 410 Loop Street, San Antonio

7.98

mil

114 2411 NE Interstate 410 Loop Street, San Antonio

7.98

mil

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Overall

4.3

Innovativeness

4.8

Pricing

3.6

Quality

4.4

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

I've been to Graceland Psychiatry a few times and had mostly positive experiences. The staff is friendly and welcoming, and the providers seem to genuinely care about their patients' well-being. I've seen a few different providers, and while some have been more attentive than others, overall, I've felt heard and supported.One of the things that sets Graceland apart is their use of telehealth appointments. I've had a few sessions via video call, and it's been incredibly convenient. The online portal is also user-friendly, making it easy to message my provider or request prescription refills.However, I do have one major issue with Graceland: their billing and pricing system. While I understand that healthcare can be expensive, I've been shocked by some of the charges I've seen on my bills. It seems like they're nickel-and-diming patients with every little thing, from copays to medication refills. I've had to fight with my insurance company to get some of these charges reversed, and it's been a real hassle.Despite this issue, I would still recommend Graceland to others. The quality of care is generally high, and the providers are knowledgeable and attentive. With a few tweaks to their billing system, I think they could really take their practice to the next level.It's worth noting that I've seen a few negative reviews from other patients, complaining about long wait times and unresponsive staff. However, my experiences have been generally positive, and I've never had to wait more than a few minutes to get an appointment.Overall, I'd give Graceland Psychiatry 4.3 stars out of 5. While they have some areas for improvement, the quality of care and attentiveness of the providers make them a solid choice for those seeking mental health services.