This business seems to be well-organized and customer-oriented. The staff is very helpful and friendly, with some even going above and beyond to ensure customer satisfaction. The variety of products offered is impressive, and the prices are reasonable. However, there are a few instances where customers felt rushed or disrespected by the staff, which might be worth improving on. Overall, it seems like Great Events and Rentals is a reliable choice for event planners and individuals looking for party equipment rentals. Their services are available from Monday to Friday, with limited hours on Saturday. It would be great if they could extend their hours to cater to a wider range of customers.