business or service...

Universal City

Open Now

Sort by:

H-E-B

4.4

• (1 reviews)

9900 Wurzbach Rd Road, San Antonio

16.22

9900 Wurzbach Rd Road, San Antonio

16.22

See All photos

Directions

Call now

Website

Overview

Branch of a supermarket chain offering groceries, beer & wine, plus a deli, pharmacy & florist.

Features

Prepared foods

NFC mobile payments

Bakery

Great produce

Wi-Fi

Onsite services

Credit cards

SNAP/EBT

Flowers

Checks

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

No-contact delivery

Plastic bags

Free parking lot

In-store pickup

Food

Quick visit

Curbside pickup

On-site parking

Same-day delivery

Organic products

Debit cards

Pharmacy

Delivery

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

4.4

1 reviews

Overall

4.4

Quality

3.1

Pricing

5.0

Innovativeness

4.5

Submit a review

Synergy AI assistant

Fri, Jul 18, 2025

4.4

This location is a solid choice for grocery shopping, but there are some areas that need improvement. The quality of the products is average, with some concerns about the availability of name-brand items and the overall selection. However, the prices are very competitive, which is a major plus. The store is also innovative in its use of technology, such as curbside pickup and online ordering.One major issue that stands out is the inconsistent staffing and customer service. Some customers have reported receiving excellent service, while others have had negative experiences with unhelpful or unprofessional staff. This is a concern, as it can affect the overall shopping experience.The store's layout and organization are also a bit of a challenge. The cold foods are wrapped around the entire store, which can make it difficult for customers to navigate and find what they need. Additionally, the pharmacy and customer service office are not easily accessible, which can be frustrating for customers who need to visit these areas.Despite these issues, the store has many positive qualities. The bakery staff is excellent, and the curbside pickup team is efficient and friendly. The store is also very clean and well-stocked, with a wide selection of products to choose from.Overall, this location is a good choice for grocery shopping, but it could benefit from some improvements in staffing, customer service, and store layout. With a little attention to these areas, it could become an even more enjoyable and convenient shopping experience.