This business has a convenient location with extended working hours, including evening hours on weekdays and a wheelchair-accessible entrance, parking lot, and restroom. The staff is friendly and helpful, with many clients praising their professionalism and knowledge. Many clients have had positive experiences with their tax preparers, who take the time to explain everything and make the process painless and enjoyable. Some clients have even mentioned that their tax preparers have become like friends to them. However, there have been some instances where clients have experienced long wait times, and in one case, a client felt discriminated against and had an unpleasant experience.The business has a high rating on third-party platforms, with an average rating of 4.6 and 98% of clients giving 5-star reviews. However, there have been some instances of negative reviews, including complaints about long wait times, rude staff, and high prices. Despite this, the business has a strong reputation and is a popular choice for tax preparation services.Overall, this business seems to provide high-quality services to its clients, with friendly and knowledgeable staff who take the time to explain everything and make the process enjoyable. However, there are some areas for improvement, such as reducing wait times and addressing complaints about prices.