Universal City
Healing Hands Veterinary Hospital
21.06
21.06
Overview
Healing Hands Veterinary Hospital is locally owned & has been serving since 2011. Call now for reliable care for your dog or cat.
Features
Restroom
Wheelchair accessible restroom
Identifies as women-owned
Appointments recommended
Appointment required
Identifies as women-owned
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
Innovativeness
Pricing
Quality
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Healing Hands Veterinary Hospital seems to be a reputable clinic with a mix of positive and negative reviews. The overall rating is 4.2 out of 5 stars, indicating a generally good experience for most clients. However, the quality of care received by some clients was mediocre, as reflected in the 3.1 rating.The pricing of the clinic is highly rated, with a 5.0 score, suggesting that clients feel the costs are reasonable and competitive. The innovativeness of the clinic is also well-regarded, with a 4.5 rating, indicating that the clinic offers unique and effective treatment options for pets.Some clients have praised the clinic for its caring and knowledgeable staff, including Dr. Thompson, who is described as kind, gentle, and compassionate. Many clients have also appreciated the clinic's use of holistic and integrative approaches to medicine, which has helped their pets recover from various conditions.However, some clients have expressed frustration with the clinic's scheduling procedures and communication, which led to missed appointments and misunderstandings. One client reported feeling bullied by the staff after expressing dissatisfaction with their experience.The clinic's response to negative reviews has been defensive and confrontational in some cases, which may suggest a lack of accountability and customer service skills. Nevertheless, many clients have reported positive experiences and have praised the clinic for its exceptional customer service and friendly staff.Ultimately, the experience at Healing Hands Veterinary Hospital depends on individual circumstances and expectations. While some clients have received excellent care and treatment, others have been dissatisfied with the clinic's communication and scheduling. As with any business, it is essential to weigh the pros and cons and make an informed decision based on personal experiences and reviews.The highlighted issue in this review is the clinic's communication and scheduling procedures, which have led to missed appointments and misunderstandings. This issue may be a concern for clients who require timely and effective care for their pets.
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Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Medical Service
Other Medics
Rehabilitation
Pets Service
Veterinary Clinics
Veterinarian
Acupuncturist
Rehabilitation center
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