Universal City
HealthTexas Primary Care Doctors (Stone Oak Clinic)
11.80
11.80
Overview
Primary care is the first point of contact for your individual healthcare needs – for men, consider us your quarterback for life, and for women, consider us your best friend.
Features
Restroom
Wheelchair accessible restroom
Identifies as women-owned
Appointments recommended
Identifies as women-owned
Wheelchair accessible entrance
Wheelchair accessible parking lot
Photos & videos
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Quality
Pricing
Innovativeness
Overall
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This business location has received a moderate rating from its patients. The quality of care provided by the doctors and staff is a mixed bag, with some patients expressing satisfaction with their experiences and others expressing dissatisfaction. The pricing is generally considered to be reasonable, but there have been some issues with billing and insurance. The business has shown a moderate level of innovativeness in its approach to healthcare, with some patients praising the use of technology and others criticizing the lack of transparency.The location has a wheelchair-accessible entrance, parking lot, and restroom, making it a welcoming environment for patients with mobility issues. However, there have been some complaints about the waiting time, with some patients having to wait for extended periods before being seen. The staff has been described as friendly and professional, but there have been some instances of rudeness and unhelpfulness.Despite these issues, the business has a strong reputation in the community, with many patients praising the care and compassion shown by the doctors and staff. The location is also known for its convenience, with extended hours on some days and a relatively short wait time for appointments.One of the major issues with this business is the lack of transparency in their billing and insurance practices. Some patients have reported being charged for services they did not receive or being denied coverage for procedures that were deemed medically necessary. This lack of transparency has led to a number of complaints and negative reviews.The business has also been criticized for its handling of patient complaints. Some patients have reported being dismissed or belittled when they expressed concerns about their care or billing. This lack of empathy and understanding has led to a number of negative reviews and a damaged reputation.Overall, this business location has a lot of potential, but it needs to work on addressing some of the issues that have been raised by its patients. By improving its transparency and communication, the business can build trust with its patients and establish itself as a leader in the healthcare industry.
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Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Medical Service
Hospitals
Other Medics
Physicians
Medical clinic
Family practice physician
Physician assistant
Internist
Doctor
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