Universal City
Hillcreste at Thousand Oaks
11.01
11.01
Features
Fitness center
On-site parking
Swimming pool
Wheelchair accessible entrance
Dog park
Wheelchair accessible parking lot
Maintenance
Dogs allowed
Pets welcome
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Overall
Quality
Pricing
Innovativeness
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Hillcreste at Thousand Oaks offers a decent experience for its residents, but there are areas that need improvement. The location is convenient, with easy access to major highways, but the apartments themselves are not particularly impressive. The facilities, such as the swimming pool and fitness center, are a plus, but the overall quality of the apartments is average.The management team seems to be friendly and responsive, but there have been some issues with maintenance and repairs. Some residents have reported problems with pests, such as roaches and ants, and the maintenance team has been slow to respond to requests. Additionally, some residents have complained about the noise levels in the building, particularly from the apartments above.One of the major issues with Hillcreste at Thousand Oaks is the pricing. The rent is relatively high compared to the quality of the apartments, and some residents have felt that it's not worth the cost. However, the management team has taken steps to improve the facilities and amenities, which has helped to boost the overall rating.In terms of innovativeness, Hillcreste at Thousand Oaks has made some efforts to improve the resident experience. The complex has implemented a new dog park, which is a great addition for pet owners. However, some residents have suggested that the management team could do more to innovate and improve the community.Overall, Hillcreste at Thousand Oaks is a decent option for those looking for a convenient location and a range of amenities. However, residents should be aware of the potential issues with maintenance and repairs, as well as the relatively high pricing.One notable issue that residents have reported is the presence of roaches and ants in the apartments. While the management team has taken steps to address this issue, it's clear that it's still a problem for some residents. This issue is highlighted by a resident who reported finding roaches in their apartment and being told that it's "normal" for the complex.The staff at Hillcreste at Thousand Oaks seems to be friendly and responsive, but there have been some issues with communication and follow-through. Some residents have reported difficulty getting in touch with the management team, and there have been delays in responding to maintenance requests. This issue is highlighted by a resident who reported having to wait several days for a maintenance request to be fulfilled.The facilities at Hillcreste at Thousand Oaks are a major selling point for the complex. The swimming pool and fitness center are well-maintained and popular among residents. However, some residents have reported issues with the noise levels in the building, particularly from the apartments above.The management team at Hillcreste at Thousand Oaks has made some efforts to improve the resident experience. The complex has implemented a new dog park, which is a great addition for pet owners. However, some residents have suggested that the management team could do more to innovate and improve the community.In terms of pricing, Hillcreste at Thousand Oaks is relatively expensive compared to other complexes in the area. However, the management team has taken steps to improve the facilities and amenities, which has helped to boost the overall rating.
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Apartment complex
Apartment Rental
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