This hotel has a convenient location in downtown San Antonio, close to the Riverwalk and various attractions. The staff is friendly and helpful, with some team members standing out for their exceptional service, such as Q, who was praised for his kindness and attentiveness. The rooms are generally clean, but some guests have reported issues with noise, including loud music and noise from the street. Parking is available, but it's expensive, with some guests paying upwards of $40 per day. The hotel has a rooftop pool and a laid-back restaurant, but some guests have reported that the breakfast experience is not as expected, with some items costing extra. Overall, the hotel is a good option for those looking for a convenient location and a comfortable stay, but it may not be the best choice for those on a tight budget or looking for a more luxurious experience. One major issue to note is that some guests have reported that the hotel staff was unhelpful or unresponsive to their concerns, which can be a major turn-off for some travelers.