The business has a generally positive overall score, despite some mixed reviews. The quality of the business is also high, with many reviewers praising the cleanliness of the facility and the helpfulness of the staff. However, some reviewers have mentioned issues with pricing, particularly with regards to membership fees and cancellation policies. One reviewer even mentioned being charged multiple times for the same charge, which suggests a problem with the business's billing system. The business has also been praised for its innovativeness, with many reviewers noting that the infrared heat and sauna-based workouts are a unique and effective way to get a great workout. However, some reviewers have mentioned that the business could do a better job of communicating with customers, particularly in regards to membership cancellations and billing issues. Overall, the business has a lot of potential and seems to be a great option for those looking for a unique and effective workout experience. However, there are some issues with pricing and communication that need to be addressed in order to provide a top-notch experience for all customers.The business is located in a convenient location, with a wheelchair-accessible entrance, parking lot, and restroom. The facility is also clean and well-maintained, with friendly and helpful staff. The business offers a variety of amenities, including a 24-hour schedule and a self-booking system. However, some reviewers have mentioned that the business could do a better job of communicating with customers, particularly in regards to membership cancellations and billing issues. One issue that stands out is the problem with billing and membership cancellations. Some reviewers have mentioned being charged multiple times for the same charge, and others have reported difficulty canceling their memberships. This suggests a problem with the business's billing system and customer service, and needs to be addressed in order to provide a top-notch experience for all customers.