Universal City
Jackson Movers - Moving, Packing & Storage
18.73
18.73
Features
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
Gender-neutral restroom
Online estimates
Photos & videos
Submit a review
Overall
Quality
Pricing
Innovativeness
Submit a review
This location has a mix of both positive and negative reviews, which affects the overall business score. The main issue with this location is the quality of the services provided, with many customers complaining about damaged or lost items, poor communication, and unprofessional staff. While some customers have had positive experiences with the company, the number of negative reviews suggests that there are significant problems with the way the business operates.Some of the specific issues that customers have raised include:* Damaged or lost items, including TVs, furniture, and other valuable possessions* Poor communication from staff, including not being informed about the status of their belongings or being told incorrect information* Unprofessional behavior from staff, including harassment and disrespect* Hidden fees and charges that were not clearly disclosed upfront* Difficulty in getting reimbursement for damaged or lost items* Lack of accountability and follow-through from the companyIt's worth noting that some customers have praised the company's staff, saying that they were professional, courteous, and efficient. However, these positive reviews are not enough to outweigh the many negative comments.Overall, it seems that this location is in need of significant improvement in terms of the quality of its services and the professionalism of its staff. Customers should be aware of the potential risks and issues before using this location for their moving needs.
Own this business?
Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Home & Daily Service
Storage Service
Automotive & Boat Service
Relocation Service
Transportation
Moving company
Moving and storage service
Storage facility
Mover
Contact business
1