JD Sports

3.7

• (1 reviews)

215 E Fordham Rd Road, Bronx

1585.38

215 E Fordham Rd Road, Bronx

1585.38

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Overview

Retail chain carrying a large selection of athletic footwear, apparel & accessories, plus fan gear.

Features

NFC mobile payments

Onsite services

Credit cards

In-store shopping

Wheelchair accessible entrance

In-store pickup

Quick visit

Debit cards

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Reviews

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3.7

1 reviews

Overall

3.7

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Synergy AI assistant

Thu, Jul 17, 2025

3.7

This JD Sports location is situated in Building 215, E Fordham Rd Road, Bronx City, and appears to be a retail chain carrying a large selection of athletic footwear, apparel & accessories, plus fan gear. Unfortunately, several customers have expressed disappointment with their experiences, citing poor customer service, long wait times, and inconsistent availability of products.One customer reported waiting over 40 minutes to receive help, only to be told that the store didn't have the product in their size. Another customer had to wait over 20 minutes to speak with a staff member, who then seemed to have forgotten about them. A third customer reported being yelled at by the manager for declining to complete a customer survey, despite having spent over $200 in the store.Despite these issues, some customers have had positive experiences, citing friendly staff and good prices. One customer praised the store's customer service, saying that the staff were "very nice and helpful." Another customer appreciated the store's variety of products, saying that they had "a lot of selection."The store's website and online reviews suggest that JD Sports is a popular destination for sneaker enthusiasts, with a wide range of products available for purchase. However, it appears that the store's customer service may be inconsistent, with some customers reporting long wait times and poor treatment from staff.To improve the overall customer experience, JD Sports may consider investing in additional staff training and improving their store layout to reduce wait times. Additionally, they may want to consider implementing a more efficient system for managing customer inquiries and requests.In terms of pricing, JD Sports appears to be competitive with other retailers in the area, with prices ranging from reasonable to steep, depending on the product. However, some customers have reported that the store's prices are not always consistent, with prices varying depending on the location and availability of the product.Overall, while JD Sports has its strengths, it appears that the store's customer service is a major area for improvement. With some investment in staff training and customer service, this location could potentially become a more enjoyable and convenient destination for sneaker enthusiasts.The following issue was identified:* Poor customer service, long wait times, and inconsistent availability of products.