Universal City
Jerome T. Washington, MD
17.13
17.13
Overview
Washington OB-GYN & Washington Wellness is a medical practice located in San Antonio. Schedule online and come meet our team in person!
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Photos & videos
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Innovativeness
Overall
Quality
Pricing
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This business location seems to have a strong presence in the medical field, particularly in gynecology and obstetrics. The high overall score indicates that the majority of customers are satisfied with their experience. However, the lower quality score suggests that some customers have had issues with the quality of care or the staff's behavior.The high pricing score is likely due to the medical services provided, which can be expensive. The innovativeness score is relatively high, suggesting that the business is staying up-to-date with the latest medical technologies and techniques.Upon reviewing the client feedbacks, it appears that some customers have had negative experiences with Dr. Washington's bedside manner, communication style, and treatment approach. Several customers have mentioned that he can be rude, dismissive, and unprofessional, particularly when dealing with high-risk pregnancies or sensitive issues.Some customers have also reported issues with the front staff, citing unresponsiveness, unprofessionalism, and a lack of follow-up after appointments. However, other customers have praised the staff, mentioning that they are friendly, helpful, and attentive.Despite the negative comments, many customers have expressed their appreciation for Dr. Washington's expertise, compassion, and dedication to his patients. Some have mentioned that he has delivered their children, and they feel comfortable with him due to his caring and professional nature.One major issue that stands out is the high number of customers who have reported feeling disrespected or unlistened to by Dr. Washington, particularly women with high-risk pregnancies or sensitive medical conditions. This is a significant concern, as patients should feel heard and respected by their healthcare providers.Overall, while this business location has many strengths, there are also areas for improvement, particularly in terms of staff training and customer communication. It is essential for the business to address these issues to provide a better experience for their patients.
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Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Medical Service
Gynecology
Other Medics
Doctor
Obstetrician-gynecologist
Contact business
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