Universal City
JMS Racing
20.88
20.88
Features
Restroom
Debit cards
Wheelchair accessible restroom
Appointments recommended
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
Mechanic
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Overall
Quality
Innovativeness
Pricing
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The location is situated in Building 7042, Eckhert Rd Road, San Antonio City, making it easily accessible for car owners in the area. The address itself is quite helpful, as it saves time searching for the business. The phone number +12106601822 is also useful for clients who want to schedule an appointment or inquire about the services provided by the shop.The website http://www.jmstuning.net/ provides a wealth of information for customers, including services offered, features, and other relevant details. However, the navigation and user experience might be improved to enhance the overall user experience.The shop is open from 9:00 AM to 6:00 PM on weekdays, which is convenient for those who have a standard 9-to-5 job. It would be ideal if they were open on weekends as well, considering the flexibility that many car enthusiasts require.One of the major drawbacks of this location is the poor customer service. The response time to inquiries and phone calls can be slow, and sometimes, clients are not able to get through to the staff. This could be improved by implementing a more efficient communication system, such as a contact form or live chat.Despite the poor customer service, the staff at JMS Racing are knowledgeable and skilled in their work. They have a wide range of services, including engine repair, transmission repair, and tuning, which caters to a variety of car enthusiasts. Their work is of high quality, and they take the time to ensure that each vehicle is properly maintained and serviced.However, some clients have experienced issues with the shop's honesty and reliability. One customer reported that the shop overcharged them for parts and labor, while another customer had to wait for an extended period before receiving their vehicle back. These issues are a major concern and need to be addressed by the management to maintain a positive reputation.Overall, JMS Racing has a lot to offer, but they need to work on improving their customer service and addressing the issues that have been raised by clients. With a bit of effort, they can establish themselves as one of the top performance shops in San Antonio.Some clients have reported that the shop is transparent with their work and prices, which is a major plus. The shop also has a variety of payment options, including debit and credit cards, making it convenient for clients to pay for their services.However, the shop's appointment system is a bit cumbersome, and it's recommended to schedule an appointment in advance to avoid any delays. Additionally, the shop's accessibility could be improved by having a wheelchair-accessible parking lot and entrance.Some clients have reported issues with the shop's communication, citing slow response times and difficulty in getting through to the staff. However, other clients have praised the shop's honesty and reliability, stating that they have never had any issues with their work.Despite some minor issues, JMS Racing has a strong reputation among car enthusiasts in San Antonio. The shop's expertise in performance tuning and repair is unmatched, and their attention to detail is impressive. However, they need to work on improving their customer service and addressing the issues that have been raised by clients.Some clients have reported that the shop is a bit too expensive, but others have praised their prices as being fair and competitive. The shop's use of high-quality parts and materials is also a major plus, as it ensures that each vehicle is properly maintained and serviced.Overall, JMS Racing is a solid choice for car enthusiasts in San Antonio who are looking for high-quality performance tuning and repair services. However, they need to work on improving their customer service and addressing the issues that have been raised by clients to maintain a positive reputation.
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Hours
Closed
Tuesday
Wednesday
Thursday
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Monday
Categories
Automotive & Boat Service
Car Service
Auto repair shop
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