This family practice located in Schertz City offers top-notch services to its patients. The team, led by Dr. John Massoud, MD, DABFM, is known for being attentive, caring, and knowledgeable. Patients praise the doctor's willingness to listen and take the time to address their concerns. The staff is also friendly and helpful, making patients feel welcome and at ease.The office is well-equipped and accessible, with on-site parking, wheelchair-accessible seating, restroom, and entrance. The team takes the time to explain everything to patients, and they are always willing to answer questions.Patients have reported feeling heard and supported, and they appreciate the doctor's thoroughness and compassion. Many have expressed their gratitude for finding a provider who genuinely cares about their well-being.However, one issue that could be improved is the availability of appointment times. While the team is always professional and efficient, some patients have reported waiting for extended periods before being seen.Overall, this family practice is a great option for those seeking high-quality medical care. With its excellent staff, accessible location, and commitment to patient care, it's a place where patients can feel confident and comfortable receiving medical attention.