The business location appears to be a well-regarded medical practice, specifically an orthopedic clinic. The overall score is 4.9, indicating a high level of satisfaction among patients. The quality score is 5.0, suggesting that the quality of care is excellent. The pricing score is also 5.0, implying that patients find the costs to be reasonable or fair.However, the innovativeness score is slightly lower at 4.5, which may indicate that the practice could benefit from implementing new technologies or approaches to stay ahead of the curve. The reviewer notes that the staff is very friendly and professional, and that Dr. Robbins is an excellent doctor who listens to patients and explains their conditions clearly. The only issue mentioned is that the reviewer was kept waiting for almost an hour past their appointment time, which is a notable exception to the generally positive experience.The reviewer praises the staff for being kind and considerate, and notes that Dr. Robbins is a great person and doctor who makes patients feel at ease. They also appreciate the fact that the staff is professional, kind, fun, and cool. The reviewer recommends the practice to anyone in need of foot care, and praises Dr. Robbins for his exceptional skills and bedside manner.Overall, the reviewer's experience at the business location was overwhelmingly positive, with high praise for the staff, doctors, and quality of care. While there was a notable exception with the waiting time, it did not detract from the reviewer's overall satisfaction with the practice.