This location has some very positive aspects. The employees seem to be friendly and provide fast service, as noted by several clients. The facilities are clean and well-maintained, and the parking lot is wheelchair accessible. On the other hand, there have been some complaints about professionalism and responsiveness. One client was hung up on by a receptionist, and another felt that the staff was too busy gossiping to answer their questions. Some clients have also noted that the quality of service is not always consistent, which may be a concern. However, the majority of clients have been very satisfied with their experience, and the location has a strong reputation for civil engineering and transportation consulting. One noticeable issue is the level of professionalism shown by some staff members.