Universal City
Kidney & Wellness Center for Children & Young Adults
13.09
13.09
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
Appointments recommended
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Overall
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This pediatrician's office appears to be a good choice for families in San Antonio. The staff is welcoming and the doctor is kind and compassionate. Patients praise the doctor for being straightforward and thorough in their care. The office has a restroom and is wheelchair accessible, making it convenient for families with mobility needs. The biggest issue with this office is the front desk receptionist, who can be unprofessional and rude. One patient reported being made to wait for an hour after being told the doctor would see them any moment. The receptionist also appeared to be eating while on the job and ignored a patient who was leaving due to the long wait. This behavior is unacceptable and suggests a lack of concern for patient experience.Despite this issue, the office has many positive qualities. The doctor is highly rated and takes the time to explain things clearly. The office has a wheelchair accessible entrance, parking lot, and restroom, making it easy for families with mobility needs to access the office. The office also has a calm and peaceful atmosphere, which can be beneficial for children who are anxious or scared.Overall, this office is a good choice for families who are looking for a pediatrician in San Antonio. However, it's worth noting that the front desk receptionist can be a major source of stress and frustration. With some improvements in this area, this office could be even better.
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Categories
Medical Service
Other Medics
Nephrologist
Pediatricians
Pediatric nephrologist
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