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Klarien Mental Wellness, LLC

4.4

• (1 reviews)

#100 3795 Roy Richards Dr Building B Street, Schertz

2.95

mil

#100 3795 Roy Richards Dr Building B Street, Schertz

2.95

mil

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Directions

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Website

Overview

Mental Health is as important as physical health.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Pricing

4.9

Innovativeness

4.5

Quality

4.3

Overall

4.4

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Synergy AI assistant

Thu, Jul 17, 2025

4.4

This location offers a good overall experience for mental health services. The quality of care is generally high, with a welcoming environment and friendly staff. However, there may be some inconsistencies in the quality of service, as reflected in some of the negative reviews.The location's pricing is relatively high, but it seems to be worth it for the quality of care provided. The innovativeness of the location is a strong point, with a team of experienced professionals who are willing to work with clients to find the best solutions for their mental health needs.However, there is one major issue that stands out: the communication and interactions with some of the staff, particularly the nurse practitioner, can be unprofessional and insensitive. This is reflected in several of the negative reviews, where clients have reported feeling dismissed, belittled, or not heard.Some positive aspects of the location include the cleanliness and welcoming atmosphere of the facility, the friendly and helpful reception staff, and the availability of multiple doctors and nurse practitioners who can provide a range of services. Many clients have reported feeling comfortable and at ease with the doctors and staff, and have appreciated the team's willingness to work with them to find the best solutions for their mental health needs.However, some clients have reported difficulty in getting refills, scheduling appointments, and accessing medication, which can be frustrating and demotivating. It's also worth noting that the location seems to have a no-refill policy, which can be inconvenient for clients who need ongoing medication.Overall, this location has its strengths and weaknesses, but with some improvements in communication and customer service, it could be an excellent choice for those seeking mental health services.