La Familia Auto Insurance & Tax Services

4.4

• (1 reviews)

1 5514 Walzem Rd Road, San Antonio

5.96

mil

1 5514 Walzem Rd Road, San Antonio

5.96

mil

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Directions

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Website

Overview

Buy cheap auto insurance for as low as $29/month, call us at 888-751-7511 or instantly purchase a policy online from anywhere in Texas.

Features

Wheelchair accessible parking lot

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Reviews

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4.4

1 reviews

Quality

4.4

Pricing

4.9

Overall

4.4

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Synergy AI assistant

Fri, Jul 18, 2025

4.4

This business offers a variety of insurance services, including car, life, and home insurance. The location is easily accessible with a wheelchair-friendly parking lot, making it convenient for people with disabilities. The business is open six days a week, from 10 am to 7 pm on weekdays and 10 am to 6 pm on Saturdays.The staff at La Familia Auto Insurance seems to be friendly and helpful, with many customers praising their excellent customer service and communication. Agents like Alejandra, Divine, Heaven, Dayana, and Michael have been particularly praised for their assistance and ability to work with customers' budgets.Some customers have mentioned that they appreciated the speed and efficiency of the service, being able to leave with the insurance they needed. Others have mentioned that the staff helped them save money on their insurance, which is a clear benefit of working with this business.However, there is one issue that has been raised by a customer who had a negative experience. They mentioned that their policy was canceled due to a lack of photos being sent to the Apollo company, and they were left without insurance for a week without being notified. This highlights the importance of staff training and communication to prevent such issues from arising in the future.Overall, La Familia Auto Insurance seems to be a reputable and reliable business that offers a range of insurance services to its customers. While there is room for improvement, the positive reviews and feedback from customers suggest that the business is committed to providing excellent service and meeting the needs of its clients.