Universal City
La Scala Apartments
12.88
12.88
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
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This apartment complex has its share of issues, starting with the cleanliness and maintenance of the property. Many residents have complained about the presence of roaches, poor plumbing, and insufficient laundry services. The parking lot is also in disrepair, making it difficult for residents to find a spot, especially after dark. Some residents have even reported having their vehicles stolen or vandalized.The management has been criticized for being unresponsive to resident concerns, with some people having to wait for months for issues to be addressed. The staff has been accused of being unhelpful and unprofessional, with some residents even claiming that they have been misled about the prices and amenities.On the other hand, some residents have praised the location of the complex, which is close to shopping centers and other amenities. They have also appreciated the efforts of some staff members, such as Alejandra, who has been described as helpful and professional.Overall, this apartment complex has a lot of room for improvement, particularly in terms of maintenance, management, and customer service. While some residents have had positive experiences, many others have been disappointed and frustrated with the complex's performance.
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