This business has an impressive exterior design, with the building appearing well-maintained. The staff seems friendly and welcoming, which is a great start. However, there are some concerns about the overall quality of the services provided.The working hours seem a bit restrictive, with limited options for clients who need services outside of Sundays. It's unclear if there are any flexibility options available for clients who need services at other times.One of the major issues is the inconsistent quality of the services. One client had a very positive experience with Katie and David, who were professional, skilled, and friendly. However, another client had a very negative experience with David, who did not measure the client's home properly, leading to serious financial consequences.The phone number appears to be unresponsive, which is a significant issue for a business that relies on phone communication.The web link is available, but it's unclear if the website is up-to-date or if it provides any useful information for clients.The business appears to be innovative in terms of its services, with a focus on commercial and residential appraisal services. However, the inconsistent quality of the services and the unresponsive phone number are major concerns that need to be addressed.Overall, this business has some positive qualities, but it also has some significant issues that need to be addressed in order to provide a better experience for clients.