Legend Oaks Healthcare and Rehabilitation - West San Antonio

4.3

• (1 reviews)

222 Bertetti Dr Drive, San Antonio, Texas, 78227

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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4.3

1 reviews

Overall

4.3

Quality

4.4

Pricing

4.5

Innovativeness

4.6

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

Legend Oaks Healthcare and Rehabilitation - West San Antonio is a rehabilitation facility that has received a mix of positive and negative reviews from visitors. The facility has a 24-hour operation with a wheelchair-accessible entrance and parking lot, making it convenient for patients with mobility issues.The staff at Legend Oaks is described as friendly, professional, and caring by many visitors. They are praised for their attentiveness, helpfulness, and ability to provide excellent care to patients. However, there are some negative reviews that mention staff members with poor communication skills and a lack of concern for patient well-being.The facility's cleanliness and organization are consistently praised by visitors, with many commenting on the pleasant aroma and the presence of recreational activities. However, some reviewers have expressed concerns about the facility's ability to provide wound care and rehabilitation services, citing instances of poor care and neglect.Many visitors have praised the facility's attention to patient needs, with some commenting on the staff's ability to provide personalized care and attention. However, some reviewers have expressed frustration with the facility's communication with family members, citing instances of poor communication and a lack of transparency.Overall, Legend Oaks Healthcare and Rehabilitation - West San Antonio has a good reputation, but there are some concerns about the quality of care and the facility's ability to meet the needs of all patients. With a mix of positive and negative reviews, it's essential to do your research and visit the facility before making a decision.Despite some issues, Legend Oaks Healthcare and Rehabilitation - West San Antonio is a facility that provides a welcoming and caring environment for patients. However, it's crucial to be aware of the potential problems and to ask questions before making a decision. Some reviewers have mentioned that the facility is suitable for patients who require wound care and rehabilitation services, but others have expressed concerns about the quality of care.One of the issues that stands out is the lack of care and attention for some patients, with some reviewers mentioning that their loved ones were left dirty, unattended, or with poor wound care. This is a significant concern and highlights the need for improved care and attention from the staff.It's also worth noting that some reviewers have praised the facility's attention to patient needs, with some commenting on the staff's ability to provide personalized care and attention. This suggests that the facility has the potential to provide high-quality care, but it's essential to be aware of the potential problems and to ask questions before making a decision.Overall, Legend Oaks Healthcare and Rehabilitation - West San Antonio is a facility that requires careful consideration before making a decision. While it has a good reputation and provides a welcoming environment, there are some concerns about the quality of care and the facility's ability to meet the needs of all patients.