The location of the business seems to be quite convenient, especially considering it's open seven days a week. The customers praise the staff for being knowledgeable, friendly, and helpful, which is essential for a store that deals with pool equipment and chemicals. However, there have been some complaints about the high prices, which may be a turn-off for some customers.One of the major issues that some customers have faced is the inconsistent quality of the products and the advice given by the staff. There have been instances where customers felt they were being sold unnecessary products or were given incorrect advice, which can be frustrating and disappointing.The business appears to be quite LGBTQ+ friendly, which is a plus for customers who value this aspect. The availability of different payment options, including NFC mobile payments, debit cards, credit cards, and checks, is also a convenience for customers.The business seems to be well-stocked with a wide range of swimming pool equipment, chemicals, and accessories. The free water sample test is a great service that customers appreciate, as it helps them understand what they need to do to maintain their pool.Overall, the business seems to be doing a good job in many areas, but there's room for improvement in terms of product quality and customer service.