Universal City
Live Oak Women's Health
3.45
3.45
Overview
Each of the San Antonio OBGYNs at Live Oak Women’s Health shares the same guiding belief.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Pricing
Innovativeness
Overall
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This business location offers gynecology services and has a dedicated team of doctors, including Dr. Thompson, Dr. Shields, and Dr. Yaghi. The location is wheelchair accessible, with amenities such as a restroom and parking lot. However, some clients have reported issues with the front office staff, including long wait times, unhelpful phone service, and unprofessional behavior.Despite these issues, many clients have praised the doctors, citing their kindness, attentiveness, and thoroughness. Some have also mentioned the friendly and welcoming atmosphere of the office. However, the inconsistent quality of care and lack of attention to patient concerns have been major concerns for some clients.One of the major issues reported by clients is the difficulty in scheduling appointments and getting through to the front office staff. Many have expressed frustration with the long wait times, hung-up phone calls, and unhelpful staff. Some have also reported being cancelled on without explanation or being rescheduled multiple times.Another issue is the lack of communication between the front office staff and the doctors. Some clients have reported not receiving important test results or being left in the dark about their care. This lack of communication has led to feelings of frustration and mistrust among some clients.Despite these issues, the location has a 4.7 rating for pricing, indicating that clients are generally satisfied with the cost of services. However, this may be offset by the inconsistent quality of care and lack of attention to patient concerns.Overall, this business location has both positive and negative aspects. While the doctors are generally well-liked and the location is wheelchair accessible, the front office staff and communication issues have been major concerns for some clients. With some improvements to customer service and communication, this location could potentially improve its overall rating.
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Categories
Medical Service
Gynecology
Gynecologist
Women's health clinic
Obstetrician-gynecologist
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