The facility is located in Building 1751, Medical Wy Street, New Braunfels City, and operates 24/7, which is convenient for emergency situations. The staff is generally kind, friendly, and welcoming, which creates a positive atmosphere. Many visitors have praised the clean and well-maintained facility, which is a testament to the attention to detail and commitment to patient care. However, one concern is the uneven staffing, which may lead to delays in receiving medical attention. For instance, one visitor reported waiting for 3.5 hours, which is unacceptable for an emergency room. While the staff may be amazing, this issue needs to be addressed to ensure that patients receive timely care.Despite this concern, the facility has received numerous 5-star reviews, with many visitors praising the exceptional service, quick response times, and thorough care provided by the medical staff. The doctors and nurses are highly skilled and knowledgeable, and they take the time to explain medical procedures and treatments in a clear and concise manner. Overall, Lonestar 24 HR ER is a reliable and trustworthy facility that provides high-quality emergency care. While there may be some areas for improvement, the facility's commitment to patient care and satisfaction is evident in the numerous positive reviews.