This property management company has left a negative impression on its customers. The main issues seem to be with the quality of service, with some customers experiencing unprofessional and rude behavior from staff. The properties managed by this company appear to have issues with maintenance, including broken appliances and uncomfortable living conditions. Some customers have reported being accused of having parties without evidence, and being charged for repairs they did not cause. The area surrounding the properties is also described as a problem, with homeless and drug addicts present at night. The only positive aspect seems to be the pricing, which is considered average. The company's lack of innovation and inability to meet customer needs are significant drawbacks. A major concern is the company's behavior towards its clients, with some customers feeling harassed and threatened with additional fees. The company's response to customer complaints seems to be inadequate, and the properties managed by this company appear to be poorly maintained. The issue of safety and security is also a concern, with customers reporting incidents of trespassers and property damage.