Universal City
Macy's
1602.35
1602.35
Overview
Department store chain providing brand-name clothing, accessories, home furnishings & housewares.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Delivery
Onsite services
Quick visit
Curbside pickup
On-site parking
Photos & videos
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Overall
Innovativeness
Quality
Pricing
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The overall experience at Macy's Jefferson Valley Mall location is average, with a rating of 4.2 out of 5. The quality of the store is somewhat below average, with a rating of 3.5 out of 5. The pricing is generally considered to be good, with a rating of 4.8 out of 5.The store's layout and organization are not ideal, with some customers reporting difficulty finding what they're looking for. However, the staff is generally friendly and helpful, with some employees going above and beyond to assist customers.One of the main issues with this store is the limited selection of products. Some customers have reported that the store is not well-stocked, particularly in the plus-size section. This can be frustrating for customers who are looking for specific items.On the other hand, the store's customer service is generally good, with some employees receiving high praise for their helpfulness and knowledge. The store also offers a range of amenities, including a cafe and a beauty department.Overall, while Macy's Jefferson Valley Mall location has some issues, it is still a solid option for customers who are looking for a one-stop shop for all their shopping needs. With a bit of improvement in terms of selection and organization, this store could easily move up to a 4.5 or even 5-star rating.Some customers have reported issues with the store's return policy, with one customer stating that they were told they couldn't return an item because they had worn it and the security tag was still on. However, this issue is not unique to this store and is a common complaint at many retailers.Another issue that has been reported is the lack of variety in the store's offerings. Some customers have stated that the store is not well-stocked in certain areas, and that the selection is limited compared to other stores. However, this is not a universal complaint, and some customers have reported finding a wide range of products at this store.Despite these issues, the store's customer service is generally good, with some employees receiving high praise for their helpfulness and knowledge. The store also offers a range of amenities, including a cafe and a beauty department. Overall, while Macy's Jefferson Valley Mall location has some issues, it is still a solid option for customers who are looking for a one-stop shop for all their shopping needs.
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Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Shopping
Stores
Beauty supply store
Children's clothing store
Department store
Clothing Stores
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