This business offers a decent experience, but some aspects need improvement. The office is wheelchair accessible, which is a positive feature. However, the staff has been reported to be rude to some patients. It's essential to make an appointment in advance, as same-day appointments might not be available. The business has a clear set of working hours, which are from Monday to Friday, 8am to 5pm. One area of concern is the issue with refilling prescriptions on time, which can be frustrating for patients relying on their medication. Additionally, there have been reports of the doctor not being able to provide medication due to a lack of a necessary license. While there is a need for improvement, the business has received some positive feedback, particularly from Dr. Mallory Jacobs, who is commended for her personalized approach to care.