Universal City
Marcy's Never 2 Late Travel Center
10.97
10.97
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
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This travel agency is located in a convenient spot, right at the airport. The working hours are consistent, seven days a week from 7:15 in the morning to 7 in the evening. One can easily find a parking spot, which is also wheelchair accessible. Upon entering the agency, you'll find a wheelchair-accessible entrance as well. The agency is associated with Marcy's Never 2 Late Travel Center, suggesting a well-established and reliable connection.A major plus for this agency is its friendly and helpful staff. One customer had a particularly positive experience when they lost their child's teddy bear, and the attendant went out of their way to return it to them. On the other hand, there was one instance where a customer's phone call was not answered, and when they visited the agency in person, they were informed that a specific currency was not available and would need to be ordered, which was not what the customer was expecting.However, the staff is not always reachable by phone, and this can cause inconvenience. For instance, one customer tried to contact the agency multiple times but was unable to get through. It's worth noting that the agency's website could provide more information on the currencies they have available for exchange, to avoid such misunderstandings.The agency's services seem to cater to a wide range of needs, and they have a good reputation among customers, with some even praising the quality of their service. One customer appreciated the agency's ability to help with currency exchange, although this particular instance was not without its issues.In terms of pricing, it seems that this agency is competitive and offers fair prices for their services. Overall, this travel agency appears to be a reliable and customer-friendly option, but there are some areas for improvement, particularly with regards to communication and currency availability.
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Categories
Travel & Recreation
Travel Agencies
Travel agency
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