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Marie's Laundry

3.1

• (1 reviews)

780 Howard St Street, New Braunfels

14.13

mil

780 Howard St Street, New Braunfels

14.13

mil

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Directions

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

LGBTQ+ friendly

Transgender safespace

LGBTQ+ friendly

Onsite services

Gender-neutral restroom

Identifies as Latino-owned

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Reviews

All our ratings are from genuine customers

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3.1

1 reviews

Overall

3.1

Quality

3.3

Pricing

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

3.1

This laundry is a decent option for those in need of a clean and safe space to do their laundry. The business has made efforts to improve its services and amenities, including a recent renovation, which has provided new equipment and a clean environment. The owners are also actively engaging with customers, responding to concerns and offering solutions.The laundry's rating system is well-represented by its 2.9-star rating on third-party platforms, with the majority of reviews mentioning issues with machine functionality, high prices, and a lack of amenities such as restrooms and attendants. However, some customers have praised the laundry's cleanliness, LGBTQ+ friendliness, and accessibility features.Despite some issues, the laundry has taken steps to address customer concerns, including the installation of new equipment, improved ventilation, and the addition of digital payment options. However, the lack of a public restroom remains a significant issue, as highlighted by several customers.The laundry's commitment to innovation is evident in its use of eco-friendly machines and its efforts to provide a welcoming space for the LGBTQ+ community. However, more could be done to improve customer satisfaction, including addressing the ongoing issues with machine functionality and providing better amenities.Overall, this laundry is a decent option for those in need of a quick and convenient laundry service. However, customers should be aware of the potential issues and take necessary precautions to ensure a smooth and hassle-free experience.