The business location is part of a well-known hospital and seems to have a good reputation among patients. The rating of 3.9 from third-party review platforms indicates a generally positive experience, although there are some criticisms. The working hours are consistent and suitable for most people. The business is wheelchair accessible, which is a great feature. Some patients have praised the staff, particularly Mandy, for their pleasant and helpful nature. However, there are concerns about the quality of care, with some patients reporting long waiting times and difficulty in scheduling appointments. The doctor's availability seems to be a problem, as evidenced by multiple cancellations and rescheduling. Some patients have also expressed frustration with the lack of follow-up care.One potential issue is the doctor's unavailability and difficulty in getting an appointment, which can lead to frustration and disappointment among patients. The business seems to have a good system in place for amenities, with wheelchair-accessible restrooms, parking, and entrance. The office is clean and organized, which is a positive aspect. The staff is generally friendly and caring, which is a big plus.Overall, the business has its strengths and weaknesses. While the staff is generally pleasant and the office is well-organized, the quality of care and doctor's availability are concerns.