Universal City
Martinez Tire & Auto Shop
12.81
12.81
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Small business
Curbside pickup
In-store pickup
In-store shopping
Mechanic
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Overall
Quality
Pricing
Innovativeness
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This business location has a good reputation based on customer reviews. While there are some complaints about the quality of service, most customers seem to be satisfied with the work done by the mechanics. The prices are generally considered reasonable, although some customers have mentioned that they were overcharged in certain cases. The business also seems to be willing to offer competitive pricing, with some customers mentioning that they were able to get a good deal on a new tire.One of the biggest issues that customers have mentioned is the quality of the used tires that the business sells. Some customers have complained that they were sold used tires that were in poor condition, while others have mentioned that they were not informed about the condition of the tires before they were purchased. However, the business has responded to these complaints by offering to replace or repair tires that are found to be in poor condition.Another issue that customers have mentioned is the customer service. Some customers have complained that the staff were unfriendly or unhelpful, while others have mentioned that they were not able to get the attention of a mechanic when they needed it. However, the business has also received praise for its customer service, with some customers mentioning that the staff were friendly and helpful.In terms of innovativeness, the business seems to be doing a good job of staying up-to-date with the latest technology and techniques. Customers have mentioned that the business is able to repair complex problems quickly and efficiently, and that the mechanics are knowledgeable and skilled.Overall, this business location seems to be a good choice for customers who are looking for reliable and affordable tire repair services. While there are some issues with the quality of service and customer service, the business has made an effort to address these complaints and improve its services.
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Categories
Automotive & Boat Service
Tire shop
Tire Sales
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