Universal City
MedFirst Primary Care
2.27
2.27
Overview
BHS Physicians Network The BHS Physicians Network is passionate about caring for the health of individuals and families throughout San Antonio and surrounding areas throughout their lives. Our skilled primary care physicians and specialists are highly experienced in a variety of medical fields and have cared for tens of thousands of patients over many decades. Whether […]
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
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The business has received mixed reviews from patients, with some praising the friendly and supportive staff, while others have reported poor customer service and issues with appointment scheduling. The staff's quality of service can vary, with some patients feeling seen and heard, while others were left waiting or treated rudely. The clinic's amenities, such as wheelchair accessibility and a clean environment, are a plus. However, some patients have reported difficulties with phone communication and navigating the scheduling process. The clinic's staff and doctors have been praised for their kindness and expertise, but some patients have experienced issues with continuity of care due to staff changes. Overall, the business has room for improvement in terms of consistency and customer service. One major issue that stood out was the difficulty in getting a response from the clinic's staff, with some patients reporting that they were left on hold or had their calls ignored. This can be frustrating for patients who are already dealing with health concerns.
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Medical Service
Medical Center
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