Universal City
Mesa West Apartment Homes
23.80
23.80
Overview
Our residential properties are built to provide quality, affordable, functional, and comfortable living spaces to a variety of income levels.
Features
Business center
Fitness center
Swimming pool
Wheelchair accessible entrance
Wheelchair accessible parking lot
Dogs allowed
Pets welcome
Photos & videos
Submit a review
Quality
Overall
Pricing
Innovativeness
Submit a review
Review of Mesa West Apartment HomesMesa West Apartment Homes is a mixed bag, with both positive and negative aspects to consider. The overall experience is average, with a 3.8 out of 5 rating. Quality-wise, the community is a 3.4 out of 5, indicating that some issues and concerns exist. Pricing is a strong point, with a 4.2 out of 5 rating, suggesting that the costs are reasonable. Innovativeness is at 4.0 out of 5, indicating some effort to improve and modernize the community.The community has both good and bad points. On the plus side, the apartments are pet-friendly, with amenities such as a swimming pool, fitness center, and business center. The staff is generally friendly and helpful, with some employees standing out for their exceptional service. However, there are also some major concerns, including issues with mold, poor customer service, and unprofessional behavior from some staff members.The community has received multiple complaints about mold, with some residents experiencing health issues due to the presence of mold in their units. This is a significant concern, as it can have serious health implications. Additionally, some residents have reported poor customer service, with long wait times and unhelpful staff. Some staff members have also been accused of being unprofessional and rude.Despite these concerns, there are also some positive reviews and comments from residents. Some have praised the staff for being friendly and helpful, and have appreciated the amenities and services provided. However, it's worth noting that some of these positive reviews may be isolated incidents, and that the community as a whole still has some major issues to address.In terms of innovativeness, Mesa West Apartment Homes has made some efforts to improve and modernize the community. However, more needs to be done to address the ongoing issues and concerns. The community could benefit from more transparent and responsive customer service, as well as more effective and efficient solutions to address resident concerns.Overall, Mesa West Apartment Homes is a community that has both positive and negative aspects. While it has some attractive amenities and services, it also has significant concerns and issues that need to be addressed. As a potential resident, it's essential to carefully weigh the pros and cons and consider the community's strengths and weaknesses before making a decision.One major issue that stands out is the inconsistent and sometimes unprofessional behavior of the staff. Several residents have reported being treated rudely or having their concerns dismissed. This is a significant concern, as it can make residents feel unwelcome and unvalued. It's essential for the community to address this issue and provide more training and support to staff to ensure that they are providing excellent customer service.Another concern is the presence of mold in some units. This is a serious health issue that needs to be addressed promptly and effectively. The community should prioritize the health and well-being of its residents and take immediate action to remove the mold and prevent future occurrences.Despite these concerns, there are some positives to consider. The community has a range of amenities and services, including a swimming pool, fitness center, and business center. The staff is generally friendly and helpful, and some employees stand out for their exceptional service. However, it's essential to weigh these positives against the significant concerns and issues that exist.In conclusion, Mesa West Apartment Homes is a community that has both positive and negative aspects. While it has some attractive amenities and services, it also has significant concerns and issues that need to be addressed. As a potential resident, it's essential to carefully weigh the pros and cons and consider the community's strengths and weaknesses before making a decision.
Own this business?
Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Real Estate
Apartment complex
Apartment Rental
Contact business
1