Universal City
Michaels
12.06
12.06
Overview
Chain retailer carrying art & hobby supplies plus home decor (most offer classes & custom framing).
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Delivery
Onsite services
Quick visit
Curbside pickup
In-store pickup
In-store shopping
Same-day delivery
Photos & videos
Submit a review
Pricing
Innovativeness
Overall
Quality
Submit a review
The business is located in the Alamo Quarry Shopping Center, offering a wide variety of art and hobby supplies, as well as home decor items. The store provides classes and custom framing services, making it a one-stop shop for creative enthusiasts. The business has a large selection of products, including scrapbooking, picture frames, and art supplies. The store is well-organized, and the staff is generally friendly and helpful.However, some customers have reported difficulties with customer service, citing long wait times and a lack of assistance from staff members. Some customers have also expressed frustration with the self-checkout system, which can be slow and unreliable. Despite these issues, the business has a strong online presence and offers a loyalty program that rewards customers for their purchases.The store is wheelchair accessible, and Wi-Fi is available for customers to use while shopping. The business accepts various forms of payment, including NFC mobile payments, debit cards, and credit cards. The store is open seven days a week, with extended hours on weekends.While some customers have reported issues with the business, many have praised the store's wide selection of products and helpful staff. However, it's worth noting that some customers have reported difficulties with customer service and the self-checkout system. Overall, the business seems to be a solid choice for customers looking for a wide range of art and hobby supplies, but may not be the best option for those seeking exceptional customer service.One issue that stands out is the lack of human customer service representatives, with many customers reporting difficulties in finding assistance from staff members. This has led to some customers feeling frustrated and abandoned, which could negatively impact the business's reputation and customer loyalty.
Own this business?
Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Art & Culture
Shopping
Gift Shops
Home & Decor Stores
Stores
Art Stores
Hobby store
Party store
Yarn store
Balloon store
Fabric store
Scrapbooking store
Home goods store
Art supply store
Picture frame shop
Craft store
Contact business
1