The Allstate Insurance office at Building 7535, Farm-To-Market Rd 78 Street, Suite A, San Antonio City, seems to have a mixed reputation. Some customers have reported positive experiences, such as receiving great service and affordable quotes. However, many others have expressed frustration with the office's responsiveness, citing issues with unanswered phone calls, unreturned emails, and unprofessional staff.Some customers have reported significant price increases, which has led to them considering switching to another insurance company. Others have mentioned that the office's staff seems uninterested in helping customers, and that they have had to deal with multiple issues, such as problems with roadside service and accident claims.It's worth noting that the office seems to have a high turnover rate, with many customers mentioning that they have had to deal with multiple staff members over the years. This could be a sign of a larger issue with the office's management or training.Despite these issues, some customers have reported positive experiences with the office's staff, citing them as being friendly and professional. However, these positive experiences seem to be in the minority.Overall, it seems that the Allstate Insurance office at Building 7535, Farm-To-Market Rd 78 Street, Suite A, San Antonio City, is struggling to provide consistent and reliable service to its customers.