This location of Monarch Dental & Orthodontics has been a welcoming and professional place for most patients. The high rating of quality suggests that the staff, including dental hygienists like Alicia, are knowledgeable and thorough in their work. The office is also wheelchair accessible, and they have a restroom on site, which is a convenient feature for patients. The overall positive experience reported by many patients suggests that the staff takes the time to explain procedures and answer questions, making patients feel comfortable and at ease.However, there is one major issue that some patients have experienced. The office staff, particularly manager Terri, has been reported to be unfriendly and unhelpful. Some patients have had issues with scheduling appointments, with long wait times and difficulties getting follow-up appointments. This suggests that the office may not always be well-managed, which can lead to a negative experience for patients.Overall, this location of Monarch Dental & Orthodontics seems to be a solid choice for patients who are looking for a professional and welcoming dental office. However, patients should be aware of the potential issues with the office staff and scheduling, and may want to ask about these issues when they visit.