The location seems to be a reliable choice for tire sales, with a strong focus on customer satisfaction. The owner, Jay, is highly praised for his professionalism, knowledge, and dedication to ensuring customers receive the best possible service. Many customers have reported excellent experiences, including same-day installations, great prices, and a wide selection of products.However, there are some issues with quality control, as one customer experienced problems with the alignment of their vehicle. The owner has apologized for the inconvenience and expressed a willingness to make things right.One major red flag is the presence of a negative review from 2018, where a customer felt disrespected and had their Allen key taken. The owner apologized and promised to make things right, but this incident highlights the importance of providing excellent customer service and addressing any issues promptly.The location has a small business feel, which may be a plus for some customers who value personal attention and a more intimate shopping experience. The owners' passion for cars and commitment to customer satisfaction are evident in their reviews and ratings.Overall, this location seems to be a good choice for customers who are looking for a reliable and customer-focused tire sales experience. However, it's essential to be aware of the potential quality control issues and to communicate openly with the owner and staff to ensure that any concerns are addressed promptly.