Universal City
Neurorestorative
4.19
4.19
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This rehabilitation center at Building 6849, Crestway Dr B Street, San Antonio City seems to be an average place. Although it has a convenient location and reasonable pricing, some clients have raised concerns about the quality of services provided.The staff appears to be disorganized, which might affect the overall care and experience of patients. On the other hand, the center has good management and organization in other areas, as evidenced by its clean and well-maintained facilities.One of the main issues is with billing and insurance claims. A client reported being charged for a day when they were not even present, which seems to be a misunderstanding with the insurance company. This could be a cause for frustration and mistrust between the center and its clients.The center has a strong brand, Neurorestorative, and its website provides a wealth of information. However, it seems that the center could benefit from improving its communication and transparency with clients, particularly when it comes to billing and insurance claims.Overall, this center seems to have its strengths and weaknesses. While it has some excellent features, it also has areas where it could improve.
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